Cookie Policy

Thank you for visiting us and we hope that you enjoy exploring our website (hereinafter referred to as the 'website').
Nova is the design system of Elia Group.

In the framework of Nova, Elia Group SA/NV (hereinafter referred to as 'Elia', 'we', 'our') undertake to protect and respect your privacy (hereinafter referred to as 'you', 'your').
To this end, Elia protects the personal data of its online users/visitors collected via cookies, tags or tracers (hereinafter generally referred to as 'cookies') and processes said data with the greatest possible care.

Identity of the controller

The controller of your personal data is Elia Group SA/NV, having its registered office at Boulevard de l'Empereur 20, 1000 Brussels, Belgium, a public limited company under Belgian law, registered in the Crossroads Bank for Enterprises under the number 0476.388.378, for the website .
Other controllers may be involved if third-party cookies are used. For more information, see section 3.
If you have any questions or requests concerning our Policy or the way in which we process your personal data in general, please contact us as per section 8.

About cookies

Cookies are small data files that are downloaded to your device (e.g. a tablet, smartphone, PC or laptop) when you visit our website. They may collect information about your use of the website or allow us to identify you and your device when you return to our website at a later date. Cookies also enable us to recognize your device. You can learn more about cookies athttp://www.allaboutcookies.organd

You do not have to accept (all) our cookies, just those which are strictly necessary. However, if certain cookies are disabled or deleted, some parts of our website may not function as intended. For example, you may not be able to use all the functions we offer or save your preferences, and some of our pages may not display properly. Section 4 provides more information about disabling and/or deleting cookies.

What types of cookies do we use?

General information

We use both session cookies and persistent cookies on our website.

We also use first-party and third-party cookies. First-party cookies are Elia's cookies, while third party cookies are set by websites that belong to a domain differing to that displayed in the address bar when you visit an Elia website.

We also make use of third-party requests, which are requests made to external servers to display content from other applications or websites. Even though these applications do not install any cookies, they may still collect information about visitors via settings.

We use the following types of cookies on our website:

Strictly necessary cookies are essential for allowing visitors to browse our website and use its functions. As they are a technical necessity, these cookies are installed once you access the website and cannot be rejected.

Analytical/performance cookies collect information about how you use our website (e.g. the web pages/functions you visit/use most often). They help us improve the operation of the website and can be rejected.

Cookies used on this website

This section categorizes and describes the various cookies used on this website based on their purpose, type and supplier, where applicable.

Strictly necessary cookies
  • APP
    Purpose: Preserves user states when filling out forms.
    Cookie Owner:
    Legal basis for processing: legitimate interest (Article 6(1)(f)) General Data Protection Regulation (‘GDPR’)
    Duration: persistent

  • Cookie banner (displaybanner)
    Purpose: Stores the user's cookie consent state for the current domain
    Cookie Owner:
    Legal basis for processing: legitimate interest (Article 6(1)(f)) General Data Protection Regulation (‘GDPR’)
    Duration: persistent

  • Cookie consent (trackingconsent)
    Purpose: Stores the user's tracking consent for the current domain
    Cookie Owner:
    Legal basis for processing: legitimate interest (Article 6(1)(f)) General Data Protection Regulation (‘GDPR’)
    Duration: 1 year

  • @@scroll#
    Purpose: Keep track of scrolling position
    Cookie Owner:
    Legal basis for processing: consent (Article 6(1)(a) GDPR)
    Duration: End of browser session

Analytical/performance cookies
Google Analytics ([_ga, _gat, _utma, _utmt, _utmb, _utmc, _utmz and _utmv]) and Google Tag Manager ([_dc_gtm_])
Purpose: to collect information about how visitors use this website. We use the information to compile reports and help us improve this website. The cookies collect information in an anonymous form, including the number of visitors to the website, the page that directed visitors to this website and the pages they visited.
Cookie owner: Google
Further information: the information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Consult the Google Privacy Policy to learn more about Google cookies. You can prevent Google from collecting and using your data (cookies and IP address) by downloading and installing the browser add-on available at .
Legal basis for processing: consent (Article 6(1)(a) GDPR).
Duration: 2 years The following cookies are used to this end.
_gaUsed to distinguish between users24 months
_gidUsed to distinguish between users24 months
_gatThis cookie is used to throttle the rate of requests sent to Google Analytics to increase the efficiency of network calls. If Google Analytics is deployed via Google Tag Manager, this cookie is called _dc_gtm_ <property-id>.1 minute
_utmaUsed to distinguish between users and sessions. This cookie is created when the JavaScript library is running and when there is no existing _utma cookie. This cookie is updated every time data are sent to Google Analytics.2 years
_utmtUsed to throttle the request rate10 minutes
_utmbUsed to determine new sessions/visits. This cookie is created when the JavaScript library is running and when there is no existing _utmb cookie. This cookie is updated every time data are sent to Google Analytics.30 minutes
_utmcThis cookie was typically used together with the _utmb cookie to determine whether a user was in a new session/visit.Session
_utmzStores the traffic source or campaign that explains how a user reached your site. This cookie is created when the JavaScript library is running and is updated every time data are sent to Google Analytics6 months
_utmvUsed to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor-level custom variable. This cookie was also used for the deprecated _setVar method. This cookie is updated every time data are sent to Google Analytics.2 years

More information:

Cookie settings

There are several ways to configure and manage cookies. You can either disable Elia cookies or third-party cookies in your browser or use our cookie settings tool to manage your cookie preferences.

Your rights

You have certain rights regarding the data we hold about you.

These rights comprise the right to be informed, the right of access, the right to rectification, the right to object, the right to data portability, the right to erasure (the 'right to be forgotten'), the right to restriction of processing and the right to withdraw your consent (this last right is detailed further in section 4).

With regard to the existence of automated decision-making, including profiling and, where applicable, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you, Elia confirms that there is no automated decision-making based on the personal data collected.

We will try to respond to any requests as soon as feasibly possible and always within the timeframes set out in the GDPR.

If you have any questions about your rights or any complaints about the way Elia processes your personal data, please send them to us as per section 8 of this Policy before using our website. You are always entitled to submit a complaint to the competent supervisory authority. In Belgium, this is the Data Protection Authority, Rue de la Presse 35, 1000 Brussels, Belgium,+32 (0)2 274 48 00,

Retention period of collected data

The retention period of the data collected by various cookies may vary depending on whether the cookie is installed by Elia or by third parties. We are not responsible for the retention period of third-party cookies.

Any personal data collected by Elia will not be retained for longer than is strictly necessary for the purposes set out in this Policy and in any case for no longer than twenty-five (25) months. Beyond that, said data will be deleted at the end of the retention period, unless a longer period is permitted or required pursuant to a legal or regulatory obligation, or if the data are subject to a process of anonymisation in order to make it impossible to 're-identify' individuals. As data that have undergone this process are no longer personal, they can be kept for an unspecified period of time and can be exploited, specifically to produce statistical reports.

Update of our Policy

By accepting all cookies or managing your preferences, you acknowledge that you have read the terms of this Policy and consent to our use of cookies as set out above.

We may amend this Policy from time to time. Any such changes will be displayed on this page and, where appropriate, posted on the cookie banner. Please check back frequently to see if the Policy has been changed or updated. Your continued use of this website following the publication of modifications to this Policy implies your acceptance of these changes.

This Policy was last updated on the 12th of September 2022.


Please send any questions, comments or requests concerning this Policy